Peter Randall
Cancelled order for mower in April but still delivered. A number of emails sent to Homebase to arrange return of mower and refund but no reply! - and unable to contact by phone. 'Resolver' involved in June. Three emails sent plus letter to Managing Director - no reply. Finally personal letter to Damian McGloughlin, CEO of Homebase. To date, not even the courtesy of a reply to ANY of my correspondence. Mower remains unopened in my garage!! Avoid Homebase at all costs. Other businesses will appreciate your custom.
3 years ago
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Homebase has a 1.9 average rating from 925 reviews

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