Homebase Reviews

"They are robbing bastards sold me a use radio as new and one that they don\u2019t even sell and made me fill like a criminal was no help from them at all "

"They are robbing bastards sold me a use radio as new and one that they don\u2019t even sell and made me fill like a criminal was no help from them at all "

"Bought a glass topped garden table and chairs from Homebase in Broadstairs in April. In July the glass top exploded in such a violent and spectacular fashion that shads of glass flew off in all directions!!! It was very frightening, as not 10 minutes before it happened, 3 of us had been sitting at the table. As I said to the customer service people, if a child had been sitting there it would have taken their face off. When I went back to the store it had closed down so I had to deal with everything by Email. I was told that all of my photos would be passed to HQ for them to investigate the exploding glass. I also requested a replacement table, without a glass top, which they sent me, but this table was smaller than the one I had and not entirely suitable. After this I was just basically ignored and my requests for information on the investigation in to the exploding glass until I got annoyed and started to call and Email them again. At that point I was just fobbed off with them emailing me a standard report on toughened glass and how a fault can sometimes allow it to shatter in to small pieces, not shards, and therefore making it safer. RUBBISH. I have photographs of how frightening and dangerous this explosion was and they have just fobbed it off. DO NOT buy any glass topped tables from Homebase I have no confidence in them and they are dangerous for your family."

"Bought a glass topped garden table and chairs from Homebase in Broadstairs in April. In July the glass top exploded in such a violent and spectacular fashion that shads of glass flew off in all directions!!! It was very frightening, as not 10 minutes before it happened, 3 of us had been sitting at the table. As I said to the customer service people, if a child had been sitting there it would have taken their face off. When I went back to the store it had closed down so I had to deal with everything by Email. I was told that all of my photos would be passed to HQ for them to investigate the exploding glass. I also requested a replacement table, without a glass top, which they sent me, but this table was smaller than the one I had and not entirely suitable. After this I was just basically ignored and my requests for information on the investigation in to the exploding glass until I got annoyed and started to call and Email them again. At that point I was just fobbed off with them emailing me a standard report on toughened glass and how a fault can sometimes allow it to shatter in to small pieces, not shards, and therefore making it safer. RUBBISH. I have photographs of how frightening and dangerous this explosion was and they have just fobbed it off. DO NOT buy any glass topped tables from Homebase I have no confidence in them and they are dangerous for your family."

"Bought a glass topped garden table and chairs from Homebase in Broadstairs in April. In July the glass top exploded in such a violent and spectacular fashion that shads of glass flew off in all directions!!! It was very frightening, as not 10 minutes before it happened, 3 of us had been sitting at the table. As I said to the customer service people, if a child had been sitting there it would have taken their face off. When I went back to the store it had closed down so I had to deal with everything by Email. I was told that all of my photos would be passed to HQ for them to investigate the exploding glass. I also requested a replacement table, without a glass top, which they sent me, but this table was smaller than the one I had and not entirely suitable. After this I was just basically ignored and my requests for information on the investigation in to the exploding glass until I got annoyed and started to call and Email them again. At that point I was just fobbed off with them emailing me a standard report on toughened glass and how a fault can sometimes allow it to shatter in to small pieces, not shards, and therefore making it safer. RUBBISH. I have photographs of how frightening and dangerous this explosion was and they have just fobbed it off. DO NOT buy any glass topped tables from Homebase I have no confidence in them and they are dangerous for your family."

"Bought a glass topped garden table and chairs from Homebase in Broadstairs in April. In July the glass top exploded in such a violent and spectacular fashion that shads of glass flew off in all directions!!! It was very frightening, as not 10 minutes before it happened, 3 of us had been sitting at the table. As I said to the customer service people, if a child had been sitting there it would have taken their face off. When I went back to the store it had closed down so I had to deal with everything by Email. I was told that all of my photos would be passed to HQ for them to investigate the exploding glass. I also requested a replacement table, without a glass top, which they sent me, but this table was smaller than the one I had and not entirely suitable. After this I was just basically ignored and my requests for information on the investigation in to the exploding glass until I got annoyed and started to call and Email them again. At that point I was just fobbed off with them emailing me a standard report on toughened glass and how a fault can sometimes allow it to shatter in to small pieces, not shards, and therefore making it safer. RUBBISH. I have photographs of how frightening and dangerous this explosion was and they have just fobbed it off. DO NOT buy any glass topped tables from Homebase I have no confidence in them and they are dangerous for your family."