Just don’t buy anything from Homebase. I purchased an air conditioner from them, this was dispatched directly from their supplier, the unit had a fault which was a loud knocking noise, I contacted them within 24 hours of delivery and subsequently provided evidence of this. They did not respond within the timeframe they themselves set, taking 3 times as long as this to finally respond and reject my return request with a patronising email that air conditioners make noise during operation. Yes, fan noise and compressor noise are normal…….loud knocking is not. I am now trying to pursue a claim through PayPal for a refund although I am not hopeful. Absolute crooks.