Ordered paint in May, the wrong paint was sent. I was told it would be replaced, it never happened. I’ve lost count of the emails I’ve sent asking for the £99 refund. I was told it was processed on the 3rd July and would see the credit in my account in 3-5 working days. I emailed today asking where my money was, guess what, I’ve been given the wrong information and the money hasn’t been refunded. The paint was supposed to be picked up 10 days ago, I waited in all day and nobody collected it. They now tell me it will be picked up this week so I have to wait in another day. Absolutely shocking service and I will never buy from Homebase again. Beware.