This company needs to get on top of their online business and customer service!! I ordered habitat stools that were 'in stock' on their website and it was stated in the receipt and confirmation email that they would be delivered in 14 days. After 18 days I contacted them to find out when I would receive my order, only to be told it was out of stock and would be delivered in the next few weeks. Unethical to take consumers money and incorrectly advertise such products as available - how can they not manage online business in this day and age! After another phone call a week later I was told that the item was in stock and would be delivered soonest, in 8 days! Like the other people on this forum - no contact to inform me at any stage. Now I'm wasting my time trying to call Homebase and Habitat stores to find out if it will be quicker for me to collect (another waste of time. At no point was I offered anything but an apology - not even a refund on the delivery cost.