I have just had my kitchen delivered and what a fantastic service. Homebase telephoned me a week before delivery to make sure it was still ok for that day. The night before they telephoned again to give a time. The morning of delivery i got a call from the driver to say will arrive within the hour. Lastly i received a text to say who the driver was and gave me the number plate of the lorry. There were two of them and they were extremely polite, the girls i have spoken with in the call centre have also been very polite. Sorry but i cannot fault them in any way i must of been lucky .