My first time ordering online from homebase.... And my last!
I ordered 6 items, paid for next day delivery, and to date, have only received two items. (These were NOT delivered the next day and I had no email informing me that they were going to be delivered.)... Luckily, I was home.
I received my bin which had a huge dent in it, and a clothes airer that was all bent! I still haven't received my other items despite calling customer service 3 times. I babe now cancelled the remainder of the order due to the fact it's been over a week!
I wish I'd read the reviews, because I always check trustpilot usually! I didn't feel the need to as homebase is a big name... But it turns out, that means nothing!
I wouldn't order from here if I were you!
3 years ago
Homebase has a
1.9
average rating
from
948
reviews