Worst customer service I have ever experienced!
Ordered a Christmas tree 27th Nov (next day delivery)
My order was then updated to being delivered 8th Dec, numerous phone calls at 35p min, numerous messages sent and questions not answered.
Today is the 14th Dec still nothing but a message telling me I can't cancel my order.
I had to phone again cancel and apparently I "should" receive a refund within 7 days.
If I want to complain about customer service I should message customer service Lol.
I will never go to or use homebase again, B&Q or Amazon from here in
3 years ago
Homebase has a
1.9
average rating
from
948
reviews
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