Anonymous
Do not buy a Homebase kitchen. I have had endless problems with my Country Living kitchen from them. They lost my first kitchen and then rushed to rebuild it in a few days so the quality was poor. So many delays, no installation instructions, wrong parts, poor quality. They had clearly resprayed parts that were a different colour in their rush and the paint just peels off. Every time I think the problems have ended, something else goes wrong. Most recently, they sent me screws for the handles that don't actually fit through the doors. All of this causes unnecessary delay and frustration. It has taken me months to get this all resolved and I am still not happy with the end product. Both the Country Living and Homebase customer services is non existent on the phone. I had to keep going to my local store where they are sick of the sight of me. I wish I could go back and buy a kitchen from anywhere else but here.
1 year ago
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Homebase has a 1.9 average rating from 923 reviews

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