Ordered a selection of bathroom fittings and furniture for 2 bathrooms. Original order arrived on time as arranged. However one sink was smashed to bits...had absolutely no bubble wrap round it, so not a surprise. Arranged for replacement, and this arrived on time. It seems fine. The other sink purchased has turned out yo be thebwrong one for the furniture though, and doesn't fit properly. Only discovered this when plumber came to fit it 2 weeks ago. So phoned up and was relieved to be advised they would send the correct one, even though it had been several weeks since my original delivery. No things go downhill.... Delivery was arranged for last Friday..my usual day off. "all day slot". So I waited all day. From 8am-8pm. As it never arrived before 6pm and no phone call. I phoned up customer service. They were unable to ecplainwhere my sink was, so I had to phone next morn. They rearranged my delivery for today. I'm at work, so had to ask an elderly family friend to sit in my house all day!!! Got a text that morn saying it would arrive. Then got automated voicemail later in nor saying my.order was delayed and it would arrive by the end of today. Guess what. No delivery, no phone call. Phoned Homebase customer service to ask what happening. Told I had a "failed delivery". The item hadn't been loaded on the van???? Eh? I expressed my irritation and said their communication and service is not good enough. It has now been arranged to be delivered to the local store next Tuesday. I don't hold out much hope...really peed off.