Ordered online and never received product. Homebase keeps repeating that the supplier say it was delivered to a neighbour when none of my neighbours have received it. Clearly went to wrong address and I have said as much but Homebase is not doing anything to help the situation and isn't giving a refund even though I haven't received a product and as per consumer protection legislation they are responsible for ensuring I receive the product. Absolutely terrible service and then follow up customer service with complete disregard for customers and the responsibility they have as a company.
2 months ago
Read Homebase Reviews
Homebase has a 1.9 average rating from 924 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial