In the past I've ordered online to collect at the store only to find the actual item wasn't in stock when I got there or, it had been just sold or, was missing in the stock room. A shambles really and a wasted 20 mile round trip. I've travelled to the store several times to purchase items like furniture paint and again stuff I know you stocked a few weeks previously was no longer being stocked. Another 20 mile wasted journey. I've been watching out for a while now for a table top fridge and none of your shops have had stock for weeks and weeks. Seriously, what is the point of your website if the items people are looking for can't be bought because you have no stock? Your company gives an impression of being a disorganised mess and this has been the situation for the last couple of years at least.