Home base in North Finchley is a warm and welcoming place to shop. The customer service is nearly always exceptional. Shop Assistants often spend a long time with you if you need advice about products, offering valuable tips and as customer care implies showing care for the customer. I have never received this level of service consistently in any other large DIY store and sometimes dread going to other stores ( only when HB doesn't have the product I need ) where staff seem unhappy, understaffed and the general atmosphere in these stores is not welcoming. Thank you Home base executives for investing in your staff and thank you staff