WARNING!! AVOID HOMEBASE KITCHENS AT ALL COSTS!!!! My new kitchen failed to be delivered on time, leaving me without an oven, cooker, washing machine & £450 down due to my fitters cost etc. NEVER AGAIN will I trust Homebase. Your Customer service was nothing short of Appalling and then you tried to pass the buck!. No flexibility to commission another haulage firm to get my kitchen delivered on time and as promised. I'm just hoping the kitchen turns up tomorrow as promised Again! Then it will be 7 days late & left me £450 out of pocket along with stress and anxiety due to Homebases complete incompetence and lack of customer care!. Latest update! Missing parts which I've had source and pay out for, laminate floor boards that came in different thicknesses so would not sit flush to the floor and had to be relayed 3 times at another days lost labour and expense! Basically a pile of junk that most likely won't even last a year. The Rugby store manager confirmed the design / thickness of the boards had changed and been mixed up in store hence the problems!. So angry and disappointed with Homebase its unreal, not one call from the Rugby store apologising, absolutely appalling care and after service!. I reckon I'm around £700 plus the cost of the laminate flooring out of pocket, not to mention the stress and anxiety caused by Homebases ineptness. Im currently waiting on hombases customer service who say they are looking into this shambolic mess, failure on their part to reasinably compensate my losses will lead me to me filing a claim through the small claims court 😡! Dissatisfied, dissapointed and disgruntled is an utter understatement after spending a small fortune with them. Latest update: The customer service person "molley" who claims to represent the CEO is taking no responsibility for sending out mixed thickness packs of flooring. In fact she stated " it should have been clear to me at the point of fitting that the floorings were two different thicknesses and as such the fitting should not have been completed" Excuse me but its your responsibility to sell flooring that is not mixed up and it fit for purpose! As a last resort I've written directly to the Homebase CEO to see if he is willing to see sense here. If not it looks like im going to have take Homebase to court over this absolute abhorant customer service NEVER AGAIN..... You've been warned!