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Paul Scott
Wanted to buy tile adhesive and grout. Went online to check if my nearby Homebase had the items available. The result was that there were 8 of each in stock and I promptly made my way to my local store. On arrival, I found the adhesive but NO grey grout having been assured that 8 were available. The help desk checked their stock file which confirmed that they had ZERO. They then checked the website which still said that 8 were available. Retailing with computers is great but only if the inputs are right with no errors. Either 8 have been sold or stolen. You choose. But nobody is going to order more when the system mistakenly shows 8 to be available when they are not. How will I know when this item I want is back in stock if I cannot rely on the website to give me accurate information as I do not want to have another pointless trip
6 years ago
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Homebase has a 1.9 average rating from 948 reviews