Ordered goods on 28th March - still not arrived but money taken that day. I understand the order might take longer than the 3 days stated due to the current situation but come on. I have emailed 3 times to try and get an eta but no response. Have given up and ordered from Wickes click and collect (adhering to the 2 metres guidelines) I have emailed to cancel the order and request a refund - I wonder how long that will take to get my money back. Homebase get your act together like your rivals B&Q and Wickes. Yours a normally loyal Homebase customer!!!
5 years ago
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