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Anonymous
Ordered £80 worth of fence paint on 6th April, money taken immediately! received conformation email then nothing. Sent repeated emails with no response, terrible customer service. Eventually on the 21 April I received an email to say my order would be delivered before 29th April, Guess what ? . . . It didn't arrive! Sent an email and it bounced back. Sent another email to a different address got a reply to say they are no longer replying to customers regarding deliveries. Able to send me marketing emails every day though! How bad can a company get? Shocking customer service, Shocking service full stop! Avoid them at all cost!
5 years ago
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Homebase has a 1.9 average rating from 948 reviews