Very upset from my experience of Homebase, what a shame cause the store seemed quite a nice shop to visit, shame that we’ve been one of the ones that ordered online to have been cut off of contact with a lot of money taken but no delivery. To make matters worse the local store manager had to argue with us in front of a whole line of people the other day, instead of being able to offer some kind words of help. I came up with my own solution and a lovely lady called Julie at Chatham store helped us by taking our order no. and telephone no to try and see if they could find out anything. It has been a horrible experience, once we receive our items which I’ve been assured we will eventually it will take a long time for me to be able to step foot back in that store again 😕.
5 years ago
Homebase has a
1.9
average rating
from
948
reviews