Would give them zero stars if I could. Ordered a garden table and 6 chairs. They delivered the table and 5 chairs. Their customer service was extremely unhelpful and it felt deliberately awkward. Once they agreed that I had a none complete order, their suggestion was to return the table and 5 chairs, and they would replace it with a table and 6 chairs. It appears they can’t or won’t send a missing item by itself. Eventually they offered money for the chair that is missing. However they wouldn’t tell me if I could buy a single chair from them, or how much they individually cost. This has taken months to eventually have a resolution that I’m not happy with. Homebase- I won’t be buying from you again, and your customer service is appalling.
4 years ago
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