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Anonymous
I bought a stove and was informed I had to wait 25 days for delivery! Also, I could have my old stove removed for an additional charge. When installer came to my house to determine measurements, I asked if all was good to have old stove removed and I was informed again that it was not a problem. Two days later I got a call from HD saying installer refused to remove my old stove! That I had to find a way to disconnect and remove the stove! Then a week later got another call saying my original delivery date was canceled and rescheduled for 8 days later! I already had to take 3 days off from work (one for measurement, one for delivery, and one for install). Now I have to take an additional 2 days off for delivery and install! No helpful service with this purchase whatsoever! Will NEVER buy from HD again! Not a nice way to treat customers at all. Very unprofessional. I have already informed all my friends and co-workers not to shop at HD and they are now taking their business elsewhere.
4 years ago
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