I purchased, online, the LG 5.2 cu.ft.High Efficiency Mega Capacity front load washer and matching 9.0 cu.ft. dryer which were delivered today Feb 6, 2021. I paid $1,499 for each piece. I ordered the pair on Jan 28, 2021. Two days after ordering the pair I read they have the exact pair on sale; the price was now $1,099. That’s a difference of $802. I looked online and found Home Depot has a well-documented 30-day price-match guarantee. I waited to call them since I thought I had some time, and wanted to wait until delivery of my appliances. The day of delivery (02/06/21) I called a store to apply for that rebate. The store I called told me that APPLIANCES only have a 7 day price match guarantee. I never read that anywhere. Needless to say I’m very sad, even angry. I could have called when I learned about the decrease in price, two days after purchase, but wanted to do nothing that may delay delivery so I waited until they were delivered. The delivery was delayed due to the pandemic, and if it had been on time we could have made it within that 7 days. I think these days some leeway could be made for such things. I usually have no complaints about Home Depot. I do now, and will tell friends and relatives about this.
4 years ago
The Home Depot has a
1.6
average rating
from
1,210
reviews