Anonymous
Worst delivery service ever! Order placed 3/14, estimate for delivery was 3/26 at time of order. Email received with a delivery date of 11/25 NOVEMBER 25 for an order placed MARCH 14. Called and was told nope thats wrong it will be delivered 3/31. Checked again a few days later with delivery company. delivery company said 3/31 is wrong they don't even have it from Home Depot. Got an email today saying now delivery is 4/12. Called Home Depot again to confirm. they said it was now someplace between them and the shipper and the "system" says delivery 4/12. I said well can I cancel it because this is ridiculous. Was told nope can't even cancel it. Maybe to Home Depot 729.00 isnt a lot of money but to me it is for an item that appears to be lost. A responsible company would have shipped out a new order, or minimally allowed me to cancel.
3 years ago
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