I made an online to home purchase of multiple products. All arrived except for one, there were due to be 3 days of deliveries. When I called homedepot I spoke to a very friendly hard to understand woman that explained UPS had delivered my package and left it at my garage.....I don't have a garage. I told her I don't have a garage, she tells me that I will have to call UPS and try to find out what happened and then call my credit card company and dispute the charges because I hadn't received the item. What type of customer service was that supposed to be? If I still want the product I will have to place another order of course.....lol, not likely! I have enough to do! I will deal with a place that actually makes sure I get the products I order, instead of telling me to clean up the mess when it doesn't get here. Thanks for nothing. Will never order online again with them.
I have no problem with the local store, except I don't get time to go anymore.
V. Hugg
3 years ago
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