I will never use again I will never use again! I on average spent $300 to $400 a month at Home Depot. I scanned a bar code at one of Home Depot’s stores. I was contacted by Bath Envy for a consult. After agreeing to a two day install, I was expected to pay for the project up front in March…i did so as requested. After multiple calls by me, the project started in May. It took over two months with a series of errors that cost me over $3500. I made Home Depot aware step by step of my concerns . The people on the phone were very sympathetic, The Resolution Epeditior to my case was not! Colette, the Resolution Expediter, called me once. She said she would follow up and never did… except for a letter asking me to sign off that Home Depot was not at fault and that a $300 would be provided in good faith but that they would not accept liability for the errors they made. I attempted to call her but to discuss further but she provided a false number in the letter she sent. I decided to respectfully declined. It was their fault… they sent a non BBB company out to my house under their reputation. I was duped because I would have never expected that. Now I am a devote Lowe’s customer. Sad that Home Depot treated a home town hero (nurse) like that during current climate over the past year!!!