Robert Hirschman
I purchased a Home Depot protection plan warranty. I've spent three days trying to get the information to get my washing machine repaired. They asked me to upload my photos of my receipt which I did three different times. I also uploaded my warranty receipt. I have spoke with four different people at Asurion protection. The last person I spoke with said they needed more documentation they needed my receipts again I uploaded them for a fourth time. They should make welfare as hard to get as a customer service person to help you. Here it is 6 days later still no date when I'll get my washing machine repaired. Asurion warranty is absolutely worthless. The first time I called a Asurion there was a dog barking in the background and the lady trying to assist me was completely worthless. I guess Home Depot selling me a worthless warranty relieves them of any and all obligations for customer service. Maybe Home Depot should restate their policy "lets do this" to "let's don't do this" thank you for nothing Home Depot.
2 years ago
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The Home Depot has a 1.6 average rating from 779 reviews

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