Project involved installing a new kitchen. Designer did a credible design and was helpful, though project execution was personally disappointing. Home Depot estimated 4-6 weeks completion. Project took took nearly 7 1/2 months, for a small galley kitchen. Just some of the issues: Seven cabinet doors had splotchy or smeared finishes, or finishe didn't match. Doors thus needed replacing. Yet replacements also had flawed finishes, or were the wrong size. So they also needed replacing. Response to complaints and requests for new doors often was slow, and messages often went unreturned for lengthy periods. Took several months and about seven rounds of replacements to obtain properly finished and sized doors that should've been right the first time. Wrong floor tiles were ordered and needed reordering. Nobody even told me. This adding several weeks of delays, without communication from Home Depot. Floor tiles that finally arrived were too large for a small galley kitchen. Home Depot didn't advise me of this during initial selection. More delays and re-ordering. Installer left multiple beds of sharp nails sticking straight up during construction. I barely avoided stepping on them in my bare feet and incurring significant injury. Communication was often lax. Design rep, for example, didn't respond to my repeated requests for advice on choosing a backsplash. I finally called another Home Depot project staffer to locate him. She couldn't reach him either. Turns out he got a new job and email at Home Depot. He never told me or other project staff contact. Overall, project was delayed by continuous mistakes, poor coordination, often subpar customer service, and poor cabinet craftsmanship. After completion, a door came off its hinges when I opened it. Installer used screws that were too small. Home Depot's kitchen business model needs upgrading. Nobody coordinated the entire project. I dealt with multiple siloed employees, with no overall accountability. Clients need a lead rep to coordinate project, get messages returned, and ensure quality install on time. I experienced considerable anxiety, often felt ignored as a customer, and felt frustrated by continued mistakes, delays and project coordination concerns.