Wow I have buying for THD for over 2 decades and I can't believe that the home Depot.com customer support are liar to keep there positive reviews when they are done! Ok I order a $1300 on the .com website because I don't have a truck or any one to help get it out so they had free deliver of the unit so cool I order it and it was only 1 day great !! They said the time would be 6:00 am- 8:00 Pm ok there is the day waiting well the truck shows up at 6:05PM in the dark he brings to end the drive way and its dark so I didn't look it over well (my mistake ) well i take into garage and there is damage so I get on the phone and talked to -1800 and she said no problem that the store manager was there at the store (big question is witch store ) Ok I go the store that I order it from and the store manager is not There so ok I talked to a supervisor and he was cool and explained that he will get hold of the manager the next day and I bring a replacement on a Sunday I said that's great and Sunday came and gone No call or show Wow Ok I wait unit 2 days call 1-800 and ask to return and they need to pick up and and they No problem we here are all the gos down they don't doc any thing so they won't be held accountable for there actions Wow longer store longer I work for Nationwide Retinal co and we deal with customers everyday all the time that F--- the equipment I see what ThD did they did a stock transfer from a different store that had a damaged unit they can dump on a customer thinking they won't return the unit to the store WRONG ! I just used the Co truck with a tommy Lift and I'm going to dump this on there step LOL and get my $1300 back ! Big listen DON"T BUY ANY FROM THE HOME DEPOT ONLINE !!!! Save your self a long hold times with people don't care for your problems but a pay check and a bonus check
3 years ago
The Home Depot has a
1.6
average rating
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