"Something is rotten in the state of Denmark." *William Shakespeare Please be careful and protect yourselves. The delivery people are contracted out. No one at The Home Depot does criminal background checks on them. You have no idea who you are really opening your door to. Please never be in your home alone when they arrive. I was, and I paid dearly for it. Trust none of them. Also, they are not plumbers, maintenance men or handymen. They seem to not know how to install appliances or they choose not to do the jobs, due to the fact that it includes more work for them. They will inform you that something is wrong with your equipment and leave. They are nothing more than delivery people-with no code of ethics. They appear angry...Please don't turn your back on them and stay safe. I didn't want to write a review, but I am concerned about the safety of others. Good luck.