It is horrible to order product online from Home Depot. I ordered some product never received it!!however when I jump through the hops to get in contact with customer support team Tanya (chat) for a long time without the result then with Brian on the phone from customer service!! waste of time. They are charging me for the product which I didn't received. They wanted me to call my bank and ask the bank to take care of it.!!!. I have been shopping and buying materials from Home Depot in person, however due to covid I decided to shop online and had a horrible experience. PLEASE PLEASE DO NOT SHOP ONLINE. THEY ARE HORRIBLE, RUDE AND MOST OF ALL DO NOT KNOW HOW TO HANDLE THE PROBLEM. I asked for replacement, Tanya told me to go online order it again and pay for it again!!!. I don't know how she got her training and what is the logic behind this stupid and illogical statement. I AM DISAPPOINTED!!!!
3 years ago
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