Hello, I was happy to buy a dual oven from Home Depot. When it arrived and my husband and neighbors opened up the box the most devastating thing happened. My spouse mismeasured. We immediately went back to the store we purchased it from and the Manager on duty said she couldn’t take it back because the she would have to mark it down and lose money. So, no she did not accept our exchange. We were told that a markdown is basically throwing it away for Home depot. What ever happened to making a customer happy? It was an honest mistake. Please help us !!! We were told we would have to demo our kitchen to make it fit because it is too big.
3 years ago
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