I have a pro account with Home Depot and buy online for pickup and, eventually, delivery often. More often than not something goes wrong. Pickup orders are often not completed timely or they are mishandled (wrong items). This time I ordered online a silicone chalk package of four (at least, that is what it shows at their website, first page). Also, the price seems adequate for a package of four bottles. They delivered just one bottle and claims that somewhere in the description there was a mention that it was just one bottle, WHICH I STILL CAN'T FIND. Why then they have a package of four ON THE FIRST PAGE? This was serviced by the Newark, NJ store. Which is, by far, the worse store that I have the displeasure of dealing with. My contractors, often, refuse online order items that are rotten or damage, and they find items in my online orders that were missing by their service department. I had to spend 1.5 hours to get a $14 item refunded but without any admission that their page was misleading. As you can imagine, this money does not make a dent on my budget. The time that I spent is just for the aggravation of their irresponsibility and bad customer services. Compare that to how Amazon deals with these problems. All we have to do is to provide a brief explanation of why/how the webpage description was misleading and they will come to your door in the next day to pick up the item, and the return may happen a couple of days later. The bigger market share Amazon gets the happier I am. Can’t wait for the day when they will put Home-Depot in its place as one of the worse businesses to deal with. By the way, I am a software architect with more than 4 decades of experience that only works for Fortune 500 companies. I would like to think that i know exactly what a misleading website looks like.