Terrible awful customer service experience.
Called customer support cause my newly delivered fridge had a problem with a door not closing properly. The lady that answered was Amy (I will never forget her name) so so rude and zarkastic.
I couldn't believe what I was hearing. I will never ever again buy a mayor appliance through Home depot. Sorry for those who have to deal with this lady named Amy and has been working for Home Depot for 5 years. That's what she screamed at my during the conversation. It was so so terrible she was being rude to the LG rep that was on the line with us. When he proved her wrong I guess she was so embarrassed she hung up and left me alone on the call with LG. That was the best time of an hour long call. From there on everything was smooth.
All I can say is me and my family will never again why appliances at home depot.
2 years ago
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