I Ordered a washing machine after ours broke. Delivery was in 4 days. Once delivery day came around, an independent delivery serviced opened the package to a heavily damaged machine. We were informed that the machine had to be returned to Home Depot before a new one can be sent out. They expected me to wait 2 weeks without a washing machine with laundry stacking up before sending out a replacement. We decided to go with Lowes and ended up with a machine 2 days later. Now 3 weeks later we receive a call that Home depot is attempting to deliver a REPLACEMENT washing machine instead of refunding me for the damaged one ordered 3 weeks prior. This was my LAST purchase with Home Depot. Unacceptable.