Purchased an expensive Samsung dishwasher online, including installation service. It was delivered, but the installer said we needed to have a shut-off valve installed, and Home Depot would connect us with a plumber. We left the appliance in its sealed packaging while awaiting their plumber. The plumber came 4 days later and installed the valve, then opened the dishwasher package. The dishwasher was damaged (large dent in door). When I called Home Depot back, they said their policy was any damage must be reported within 48 hours. I escalated but supervisor would not relent and denied my claim. I strongly recommend you DO NOT purchase appliances from Home Depot.