We were making an addition to our house and decided to go with Home Depot for our heating and cooling units. We went ahead and bought a GREE mini split system from Home Depot and had it installed. A week later we were already having problems. We kept calling companies to come out and quickly learned we had a gas leak. So we began calling and emailing the company trying to get the issue resolved as this was a manufacturers mistake and not ours. After weeks they finally told our contractor he had to file a warranty claim. We then provided all the necessary information and both home depot and GREE ignored our communication. We finally settled on buying a new unit to replace the main part of the system and have it replace the old one. Which means we had to bring out a crew and pay a lot of other expenses. Now we are trying to get through to the companies still seeking a little compensation for all the trouble and they continue to ignore all our emails and calls. A horrible experience go shop at Lowe’s and don’t order GREE products