This addresses tool rental area...DONT RENT HERE. Plain and simply, they will not give you guidance on rental item, they do not start or show you steps, they point you to YouTube. OK, I did that, but not on the model I had rented. OH!!! And the paint sprayer ended up not working, when I returned it they didnt offer to show me how to operate replacement rental, just wanted to get it in my car. I chose not to go through all that, since I had already lost an hour or so. So me and the family are rolling and brushing the exterior of our house, I'm 65 and this is not how I wanted to spend vacay days. Also, I used debit card and they keep your cash for 7 to 10 days before refunding (guessing they need that interest) But bottom line HD has had a 2 out of 10 rating for overall service, or a '10' for 'lack of' I went in that same day to buy my paint there and left because of no help.