Anonymous
I ordered a bathtub from Home Depot online on Sept 2nd. As of today (11/28) I still do not have the tub. The first took many calls to schedule a delivery for. When it arrived, I was not warned, it was left in my driveway, and when opened, had a crack so it had to be returned. More scheduling for the pickup. The second tub has been scheduled with no shows at least 4 times. No one seems to be clear whether the tub is in town or not. At this point, I have the number of the truck company to deal with them directly, not even the freight company that Home Depot defers to. So, I am two levels beyond HD to figure out my tub. This is beyond disappointing and frustrating. Needless to say, I will NEVER again order a major item from them. Irresponsibility and chaos from start to finish
5 months ago
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