I ordered and paid for an LG wash tower, and they came in and took my stuff. they discovered the new unit was damaged and left with all of the units leaving me with no way to do laundry they told me to call for a redelivery. A robot from LG called me hours later and told me it would be 8 days for a replacement. They did the same thing before with an expensive range. I had to buy a grill to cook on. WHATEVER HAPPENED TO CUSTOMER SERVICE? I KNOW THEY HAVE MORE AT THE STORE AND PEOPLE JUST SHUFFLING AROUND WHY NOT NOW? THEY AT LEAST COULD HAVE LEFT MY STUFF SO I WOULD BE ABLE TO DO LAUNDRY. A GOOD PLAN WOULD BE NOT TO REMOVE THE OLD UNTIL THE NEW WAS LOOKED AT. I WOULD ASK FOR MY MONEY BACK BUT I KNOW THAT WOULD TAKE AS LONG. I HAVE SPENT THOUSANDS ON A NEW KITCHEN THERE AND AM BEING TREATED LIKE A NUISANCE.