I ordered a dishwasher. I wasn’t getting updates and I had accidentally entered the number wrong and they couldn’t change it which is weird. Then delivery guys came (very nice) and said they can’t install it because Massachusetts requires a licensed plumber. This info was not given anywhere in the purchase process. They said get a plumber then they will pick it up. I got it installed 2 days later and now they can’t pick it up for a week (the delivery guys says they would pick it up immediately. This was advertised as a quiet dishwasher. It isn’t. Not sure if something is broken or not as advertised. Bad experience overall.