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Less Helpful Than a Blunt Saw Let's face it, tackling a home improvement project is stressful enough. You shouldn't have to dodge a customer service landmine on top of it all. But that's exactly what a trip to Home Depot can feel like. First, brace yourself for the ghost town effect. You'll wander aisles filled with question marks (because employees are mysteriously absent) searching for that specific screw or widget. And when you do find a rare employee, prepare for an unhelpful shrug or a mumbled direction that leads you on a wild goose chase through the labyrinthine store. If you manage to snag the right product (fingers crossed!), just pray it's not damaged. Reviews are littered with tales of dented appliances, scratched flooring, and lumber that looks like it went a few rounds with Mike Tyson. Apparently, quality control is as rare as a knowledgeable associate at Home Depot. But wait, there's more! The checkout line might be the biggest test of your DIY spirit. Be prepared to strategize your escape route like you're planning a daring heist. Those lines can stretch longer than a roll of unspooled insulation, and the cashiers move slower than paint drying in Siberia. Here's the kicker: even if you navigate this DIY gauntlet, you might still end up empty-handed. Multiple reviewers mentioned incorrect online inventory, leaving them frustrated after a wasted trip. Look, Home Depot, you can stock your shelves with all the hammers and drills in the world, but that won't build a loyal customer base. You need to seriously invest in staff training, quality control, and a streamlined shopping experience. Because right now, your customers are feeling more lost than a two-headed nail in a haystack.
3 months ago
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The Home Depot has a 1.6 average rating from 850 reviews

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