Allen Davis
I would strongly suggest not ordering online. My delivery boxes had large holes in them. The shower stall was severely damaged. When you finally get someone on the phone. You will get a call within 2 business days. Package will be scheduled for pickup. Then you will be refunded. Then you can reorder. Mean while the contractor has to go to other jobs. So, I don’t know how long to receive another shower. Then reschedule the contractor. May be a month or longer. Clearly it was damaged during shipping. No pride in their work. I was told by the customer service supervisor, we can’t have pride anymore. I strongly disagree. Meanwhile I will go get a shower from another company. Maybe by the end of next week, I may have my refund. Very poor service. I have pictures. Don’t see how to upload them. Good bye Home Depot. My solution was to ship me another shower today and pick the damaged one up. Customer service said it doesn’t work that way.
1 month ago
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The Home Depot has a 1.6 average rating from 796 reviews

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