David Parsons
The customer service department, the installation department and the warranty department are the worst. They all blame eachother, transfer back and for with each other and take no ownership of their issues or mistakes. I have been on the phone for over 3 hours between calls and chats, transferred more than 5 times, had 2 service appointments that lead to no resolution and still are waiting for an answer. Everyone needs to know to NEVER use home depot for a service or warranty repair. I have had installation tech damage the products and the home, the customer service to show no care for the issue and pass the incidents to other departments. Noone is willing to help. By far one of the worst companies to have to deal with.
1 month ago
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The Home Depot has a 1.6 average rating from 813 reviews

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