"Fool me once, shame on you, fool we twice shame on me" so you got me this time but believe me, I will not spend another dime in any of your stores. Spent over $2k in fencing material and went to return 4 unopened brackets and one unopened set of railing left over from project. Total return would have only been $130. Was told by manager of Exeter PA store tonite that "Our return policy changed in Nov (23) to a "NO return policy"and that this is a HD CORPORATE policy change. When I then asked for District Managers name I was told "We don't know his name".. I spend entirely too much money and work too hard for that money to be bothered with company changes like this for no unnecessary reason. My wallet in my future purchases will state my views. Hope that $130 was worth it to their bottom line later when I take my money elsewhere.
1 month ago
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The Home Depot has a 1.6 average rating from 850 reviews

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