HOME DEPOT WORKERS NEED MORE TRAINING. I was told by a chat rep that I will get compensated because of the dented stove. At the end nothing could be done because I didn't save the chat script as a proof. The chat rep said that they couldn't find any chat about it. lesson learned. Also schedule a tech to take a look at this new fridge. I reported under the 48 hours. At the end the tech can't fix the un even doors and the rubber sealant. Home depot refused to take it back because its over the 48 hours. Just told me go straight to the manufacture. Policy must be followed but they can also go around it depending on certain situation. One say yes, I can get you a replacement. Next thing, I know is no replacement can be order. Contacted LG but told should contact home depot. so frustrating!
8 months ago
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