I ordered 2 large items from home depot. I was expecting a call for delivery date as people who work can't be available at the drop of a hat. I realize now they are shipped through Fed Ex or other carrier and home depot does nothing to help coordinate delivery dates. Called Fed Ex since estimated delivery date was a day I work. Could not speak to a real person. All automated. Not sure what will happen when I am not home when delivered but I am sure home depot will not give a .... I will NEVER order from home depot again as I have spent a lot of time on the phone to accomplish nothing.