I am extremely disappointed with the customer service and delivery experience I’ve had with Home Depot. First, their customer service was unhelpful and dismissive when I reached out for assistance. Then, the delivery process was a complete disaster. My order had to be rescheduled THREE times because they claimed the item wouldn’t fit in their truck—how does that even happen with a company of this size?
To make matters worse, neither the management at Home Depot nor the delivery company has taken any meaningful action to fix the issue. I’ve wasted hours on the phone and multiple days waiting around for deliveries that never arrived. This is unacceptable, and I will seriously reconsider shopping here again in the future.
5 months ago
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