Home Depot contracts out their delivery service and warranties are not through the store, only the manufacturer. Bought and paid for new kitchen appliances on Oct. 11 and still have a dented refrigerator door and a nonfunctioning dishwasher. It took 3 deliveries to get a functional refrigerator and then the delivery guys dented the refrigerator door and damaged the front door to my home. I was promised a monetary award which they gave me and a new refrigerator door which I have heard nothing about. I have worked with both LG and HD customer service on the nonfunctioning dishwasher and now 7 weeks later I’m not any closer to a resolution. The repairman they sent out said the dishwasher was not repairable. Countless calls and trips to the store and I just keep getting handed off to a new person. I have never in my long life experienced customer service like this. BUYER BEWARE!
5 months ago
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