I recently contracted with Home Depot to install a new floor in my home. I picked up all the products brought them home waiting for the contractor to show up. When the contractor showed up it took him 5 minutes to cut the carpet that was on the floor already and determined that he could not do the job because the floor was not level. I was able to return all the products to Home Depot. But within 2 hours I received a call from Home Depot stating that I owed them $250 because a contractors did come to my house. I explained to the manager that he was there for 5 minutes and that did not justify $250. I explained to him he did not do the job he only spent 5 minutes to determine he could not do the job so I should not have to pay anything. The manager said the best he could do would be cut the price in half so I would only owe $125. Be very careful when you sign a contract with Home Depot make sure they tell you if the contractor cannot install the product is there going to be some additional charge.
2 months ago
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