Very, very poor Executive Escalations experience. Customer service is antiquated and glaringly lacking. No accountability, much misinformation and zero concern. I emailed the CEO - Ted Decker, in hopes of getting a resolution. No help. I have been speaking with a Katelin Seaholm, she mindlessly emails misinformation and brushes off that, she erred in doing such. No executive management personnel available for assistance.
2 months ago
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