Bought Sears warranty from Home Depot for a Samsung washer. Washer bearing went out last year before Christmas 2024. Sears Warranty sends out tech the day before Christmas. Tech reports bad bearing and we wait for warranty to schedule service. January scheduled service no one shows Richard, AI virtual assistant reports "due to unforeseen circumstances, we will not be able to have a technician available today to service your appliance" 6 scheduled appointments and the same no show from techs due to unforeseen circumstances. Called Home Depot and they told us to call Samsung, we bought the warranty and washer from Home Depot. Do not purchase any appliance warranty from Home Depot. They don't support the warranty they sell or the appliances. We now purchase our appliances from Lowe's and they have their own warranty service department.